Requesting/Replacing Your Card
If your card is lost or stolen, you must notify the Wildcard Office immediately. If your Wildcard has been activated to act as your U.S. Bank ATM/debit card, notify U.S. Bank at 800-US-BANKS (872-2657).
You will be charged a $25 replacement fee for a new card ($50 for biometric). If it has been damaged, it must be turned into the Wildcard Office to avoid a $25 replacement fee.
If you have questions or need to replace your Wildcard, please contact the Wildcard Office at the following locations.
Evanston Campus |
Chicago Campus |
|
Norris University Center |
345 E. Superior, 15th Floor () Phone: 312-503-0548 Email: wildcard@northwestern.edu Office hours: Monday – Friday, 9:00 a.m. – 3 p.m.* *Hours subject to change. |
Requesting Your Card
IN-PERSON APPOINTMENTS:
Students, faculty, and staff can book an appointment with a Wildcard Office that is convenient to them to stop by and pick-up a new, renewal, or replacement ID (cards will be printed the morning on the day of the appointment).
Please follow the below process (if your appointment is for a renewal, uploading a new photo is optional).
| Step 1: | Step 2: | |
|---|---|---|
| Upload and submit your photo for your Wildcard (in-person photos are not offered at this time). | Book an appointment to pick-up your Wildcard. | |
| UPLOAD YOUR PHOTO |
|